Staff

Our Excellent Staff

Our staff are like one big happy family and they care for you as if you were a precious member of their own family. They have a fantastic range of skills and knowledge which all combine to make your holiday really special.

They deliver our Holidays With Heart concept effortlessly as well as an in-depth understanding of our holistic approach to the holiday experience .

Your visit may be as an independent traveller or small group; or you may choose to join one of our Special Interest Holidays.  Whatever you choose, our staff are there to add an extra dimension to your holiday.

“Since my stay there has not been a day go by without my  thinking about you all with fondness, appreciation and admiration”  S Stewart November 2015

The staff could not have done more for us, the food was great and the whole atmosphere was so friendly and homely”  S. Bullock February 2016

Our Guides and Drivers

 

Said, our chief guide, has a real passion for the environment.

Tall SaidHis exceptionally detailed knowledge of wildlife is supported by a degree in biology and geology. He’s also a mine of information about most things Moroccan. This includes a bee keeping project – currently the focus of much of our effort. And he drives too.

DouniaDounia enthuses everyone with concern for human welfare and her fascination with culture. She loves taking visitors to villages in the mountains (where her family live).  She also supports a variety of handicraft projects and charities including the local orphanage.

 

 

CIMG3562“Little” Said and Rachid are delightful, kind men with a lovely sense of humour.  They both drive people carriers with great care and skill.

alan's pics dec 10 088Said is multi-faceted, with a degree in physics and great musicality which he shares with guests. Rachid is a good mechanic and sings beautifully.

 

Our Organisers

 

Latifa has managed the Moroccan office and staff with great skill and good humour since 1997.

Latifa the OrganiserShe  programmes our visitors’ activities, skilfully  matching possibilities to each client’s needs. She has a degree in English and Arabic and has supported a number of anthropologists and volunteers needing help with the Berber language.

Jane with baby donkeyJane conceived the project in the early 1990s and has worked with her 8 staff to create a unique, flexible and varied programme of authentic activities.

She is in the UK most of the time (though she’d like to be in Morocco more often!).  Jane loves to be involved in researching anything to do with sustainability and Morocco and fundraising for projects.

Christine helps in the UK office and knows the guest house and staff well.  She is an enthusiastic linguist and speaks French, which comes in useful in Morocco.  She has worked in the Moroccan tourist sector since 2006.

Christine and Jane are responsible for handling bookings, answering queries , advising clients,  receiving and passing on your lovely feedback and devising new programmes.

Our House Staff

Latifa at work in the kitchenOur chefs, Fatima and Latifa, have an outstanding reputation. They cheerfully produce a large repertoire of tasty dishes.   We are thus able to cater for clients with a wide variety of dietary needs including vegetarian or vegan.

They are also happy to pass on  their knowledge to others through their cookery lessons. Sales of their cook book raise funds for community projects.

Chef Latifa They are also accomplished dancers (which they will demonstrate with joy) and Latifa is a wonderful masseuse. They also love to take women to the local hammam, an unforgettable and highly therapeutic  experience.

Nourdine, house manager

“For me and also the rest of the group it was far more hospitality and kindness than we ever expected”  Rahel, April 2016

The ever-smiling Nordine looks after everybody and everything that needs attention around the house. He accompanies visitors on a variety of activities around the town such as guided rides in horse-drawn taxis and  craft workshops.

See our Newsletters for any staff developments